Frenquently Asked Questions

Use one of the contacts available in our website: telephone (+351) 96 860 40 87 or email address We’ll get back at you as soon as possible. You can also try facebook chat, however, the answer may not be as quick. Like through email, the answer will come as quickly as possible.

After booking confirmation, we’ll request you the payment of one or two night depending on how many nights you’ve booked in order to secure your booking. The payment can be done by bank transfer or in our premises.

If the booking is cancelled within 48 hours prior to the check-in, we’ll refund you with the total amount that you have already paid. If you cancel the booking within less than 48 hours, we’ll charge the amount of the first night. In case of no-show or earlier departure, Ninho Saloio reserves the right to charge the entire booking amount.

Yes. However, this situation is subject to availability at the moment of the request. We do not guarantee the same room.

No. All rooms are for non-smokers. It’s only allowed to smoke outside the building.

If it is an animal of assistance, its entrance is authorized without any surcharge. The guest must present the respective proof at the time of check-in and should be left a reference in the reservation comments. For all other situations, we do not allow entrance.

No. However, the number (+351) 96 860 47 80 is available 24 hours for emergency situations.

You can enter Ninho Saloio from 3:00 p.m. to 7:30 p.m. After this time, you should contact the number available for emergency situations.

Until 11:00 am on the day of departure.

It depends on the chosen rate, since we offer rates with and without breakfast. The fare values are dynamic and flexible, so they are always subject to confirmation until the actual reservation time and by the availability of the moment.

Yes, all of them and we do not charge any additional value for their use.

Yes, and it’s free. Request the password at the reception desk.

In the suite “Gaivota” it is possible, given that it is the only room with kitchen and equipment for such. The breakfast room also allows meals to be taken, but its use is subject to authorization upon request.

Yes, Cabana do Peixe is about 700 meters from our accommodation. Includes fado nights on some weekends.

The intermodal ecological park allows outdoor activities: jogging, cycling, skateboarding, among others. The library is 700 meters from the accommodation and has activities every week.

From Lisbon airport: take the metro to the Campo Grande station. At Campo Grande station you will find a bus station. At the bus station, take one of the Grupo Mafrense buses that departure at every 30 minutes. The bus journey will follow the A8 or A21 motorway. Exit the bus at the stop at Venda do Pinheiro.